We understand that sometimes things don't go as planned and you may need to consider a refund. We are committed to providing a fair and transparent refund policy to ensure that your experience with us is satisfactory and worry-free.

Courses and Workshops

We offer a 14-day money-back guarantee for all our courses and workshops. If you realize that the course you've purchased is not right for you, you can request a full refund within the first 14 days, provided you have not completed more than 25% of the content. We believe this gives you sufficient time to evaluate the material and decide if it meets your expectations.

Physical Products

If you purchased a physical product from us and you are not completely satisfied, you can return it in its original condition and packaging within 30 days of receipt for a full refund. Return shipping costs must be covered by the customer, unless the product arrived damaged or defective.

Monthly and Annual Subscriptions

For subscriptions, we offer a flexible policy that allows you to cancel at any time. If you decide to cancel your subscription, we will refund the unused portion of your subscription, calculated on a pro-rata basis for the remaining time.

Exceptions

Please note that some digital products, customized services, and final sale items are not eligible for a refund once the service has been accessed or used. These items will be clearly marked as non-refundable on our platform.

To request a refund, please contact our customer service team providing your order number and the reason for the request. Our team will process your refund as soon as possible, typically within 10 business days, and the amount will be returned using the original payment method. We strive to handle all refund requests promptly and courteously, ensuring that your experience is as positive as possible.